• Information

    Being homeless means you are more vulnerable to the spread of infectious disease than people with housing. The rigours of life on the streets mean that people experiencing homelessness have compromised health and are vulnerable to the spread of infectious disease.

Courses are collections of resources grouped by topic. Some of these range from beginner basics (such as Housing First 101) to specifics in case management (such as working with youth). As the website develops and grows, we will create more self-paced courses with clear learning outcomes (much like the Systems Planning Collective Learning Modules). 

Pro-tip: Did you like a resource or course? "Favourite" it and you can come back to it under My Account.

Course Listings

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    Trauma of all sorts — physical, emotional or sexual — is known to be both a cause and a result of homelessness. This means that staff and volunteers working with people experiencing homelessness need to create and implement trauma-informed services in order to provide the best possible care.

    The following collection of resources can be applied to programs supporting youth and adults in Housing First and Prevention programs. 

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    Program evaluation is one of the most effective ways of making programs and organizations that serve people more sustainable. Evaluation can also allow you to ask big questions, find answers, and reflect on how to improve in order to best serve program participants.

    The following list of resources can work to get your organization thinking about and planning for program evaluation. 

    Have a question regarding program evaluation that the community can learn from? Ask an Expert!

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    Pathways into homelessness for women are unique and require specialized resources to fully understand. Whether it is poverty-led family homelessness or fleeing intimate partner violence, frontline organizations supporting women work with challenging circumstances in order to prevent homelessness or stabilize housing. 

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    Newcomers face major barriers upon arriving to Canada and in the following years of their settlement due to various accessibility challenges (such as navigating new systems for employment) or discrimination and racism in finding housing. This leads to difficulty in securing a stable income or housing and requires special awareness by frontline organizations supporting this population. 

    The following resources offer some insight on practical ways of working with newcomers and immigrants.


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    Homelessness amongst Indigenous Peoples can be traced back to historical trauma, oppression, racism and discrimination in Canada. Homelessness amongst Indigenous Peoples should be considered as a consequence resulting from Canada’s history of colonization and exploitation of Indigenous land and populations.

    The following is a list of resources to get started in better understanding and supporting Indigenous Peoples. The Definition of Indigenous Homelessness in Canada is a great starting point. 


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    The following collection of resources is a great on-boarding course for new hires hoping to better understand the housing program in which they work in the context of the greater housing support system. The course will also give context to potential referral options for housing program participants transitioning to the next level or a more appropriate situation.