• Information

    Being homeless means you are more vulnerable to the spread of infectious disease than people with housing. The rigours of life on the streets mean that people experiencing homelessness have compromised health and are vulnerable to the spread of infectious disease.

Courses are collections of resources grouped by topic. Some of these range from beginner basics (such as Housing First 101) to specifics in case management (such as working with youth). As the website develops and grows, we will create more self-paced courses with clear learning outcomes (much like the Systems Planning Collective Learning Modules). 

Pro-tip: Did you like a resource or course? "Favourite" it and you can come back to it under My Account.

Course Listings

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    Harm Reduction has proven to be an effective framework in guiding organizations that work with individuals who use substances. It is considered to be pragmatic and humane in its approach. 

    This collection of resources provides some basic guidelines and specific tools for implementing Harm Reduction principles in programs. 

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    Working with an individual's family and community can be instrumental in changing the individual's sense of community, support network, and even housing status. While it is sometimes complicated work, family and natural supports can make all the difference in an individual's journey out of homelessness or prevention of homelessness.

    The following resources provide the basics of working with families to enhance networks. 


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    "Nothing about us, without us" is the message here. This list of of resources is a great starting point for organizations working towards including people with living experience in a more meaningful way in programming and decision-making processes. 

    Do you have a great resource that can be added here to support the community's learning? Submit a resource!

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    Coordinated Access is one way to ensure that individuals entering the homeless-serving sector do not slip between the cracks. It is part of systems planning that ensures that when an individual or family accesses a service, it is appropriate for them and their needs. If this is not the case, Coordinated Access allows for the communication and quick transferral of the individual or family to more appropriate services. 

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    In order to provide housing program participants with a chance to stabilize their housing, it is important for housing programs to build strong relationships with private market landlords in scattered-site, or independent housing scenarios. Effective landlord engagement is key to this. 

    These resources provide a good starting point for working with landlords to strengthen housing programs.


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    Housing First is an evidence- and human rights-based approach to ending homelessness that is widely accepted across Canada. It focuses on housing individuals, first and foremost, while supporting them with other resources as needed. In other words, Housing First is based on the principle that people are better able to move forward with their lives if they are first housed, and housing should not be contingent on "readiness" or "compliance".