Housing First for Youth Service Delivery Model

About the Training

This training is the third in a 3-part series on Housing First for Youth (HF4Y). In Part 3, HF4Y Service Delivery Model, you will learn about the day-to-day operations of a model of housing and supports for youth who are at risk or experiencing homelessness.

Learning objectives
  • Describe how communities can apply HF4Y principles and guiding values to develop youth homelessness prevention strategies
  • Describe how HF4Y program can be put into practice to support youth exiting homelessness
  • Describe the HF4Y case management approach
  • Explain how HF4Y can be adapted for specific populations

Part 1 of this training series provided an introduction to a youth homelessness prevention strategy and explored the diverse needs of youth experiencing at risk of or experiencing homelessness.  In Part 1, the core principles and guiding philosophy of Housing First for Youth (HF4Y) were also introduced. You may recall the five core principles are:

  1. A right to housing with no preconditions
  2. Youth choice, youth voice and self-determination
  3. Positive youth development and wellness orientation
  4. Individualized, client-driven supports with no time limits
  5. Social inclusion and community integration

Part 2 in the series focused on providing more specifics of the program model. Lessons focused on the models of accommodation and supports that are required for youth to obtain housing and sustain exits from homelessness. This part of the training also looked at the program model outcomes. Outcomes set out the standards for how HF4Y should be developed and delivered so that programs can achieve the intended impact.

In Part 3 (this training), you will learn more about the service design of HF4Y programs including staffing, team roles, and the case management approach. Finally, you will explore examples of HF4Y programs that have been adapted for specific populations and ways that the program can be implemented in different communities and contexts.


I. HF4Y Service Design

  • A System of Care
  • Housing Supports
  • HF4Y Program Staffing

II. Case Management Approach

  • Case Management Roles
  • Effective Case Management
  • Working with Young People

III. Adaptations of HF4Y

  • Indigenous-led HF4Y
  • Preventive Strategy for Youth Leaving Child Protection
  • HF4Y in Europe


This training was co-developed by Karen Bosworth (Canadian Observatory on Homelessness), Heidi Walter (A Way Home Canada) and April Xie (Making the Shift Youth Homelessness Social Innovation Lab).

The contributions across the eight Making the Shift Demonstration Lab (MtS DEMS) sites and other key community partners have been significant in shaping this training. We would like to thank the following: MtS Demonstration partners, Stephen Gaetz, Meryl Borato, and Chad Story. To the staff of COH/AWHC/MtS Inc who reviewed early versions of this training and provided technical editing, we would also like to thank them for their support.