Housing First for Youth Service Delivery Model

Practice Example: Dealing with Landlords


Practice what you've learned with this scenario.

Daniel accessed shelter services after 18 months of moving between friends’ apartments and vacant buildings. He worked with the support staff in the shelter to find an apartment. He moved in three months ago. He is no longer connected to the shelter staff or receives case management.


Daniel’s landlord is concerned that he is smoking in the apartment and doesn't put garbage in the bins. There was a heated argument about it and Daniel brought up issues like a lack of hot water. The landlord threatened to evict Daniel. Daniel reaches out to Sean, the shelter staff, for help.

Sean isn’t sure what he can do to help. He doesn’t usually get involved once clients have been housed. He’s not sure what more he can do.

Sean suggests that Daniel and landlord discuss their issues with the residential tenancy board and come to a compromise.


What do you think?

Do you think that Sean's support was adequate to help Daniel? 

   A.  I agree with Sean's approach because he supported Daniel to stand up for his rights.

   B.  I agree with Sean's approach because he is helping Daniel learn how to be a responsible tenant and advocate for himself.

   C.  I disagree with Sean's approach. Sean could have referred him to a HF4Y program or any other program with wraparound supports.

Reveal feedback

Don’t assume that youth know how to navigate adult responsibilities. Youth need help navigating systems and advocating for their rights.