Program Evaluation for the Homelessness Sector

Wrap Up


In Part 1 of this training, you learned about different types of program evaluations and reviewed some important terms. You also learned what information you need to create your evaluation plan. Finally you explored some challenges and strategies to improve the evaluation process.

In Part 2, you explored evaluation activities in more detail. You read about needs assessments and logic models, and reviewed how to plan an evaluation strategy. You studied examples of outcome measures and methods of collecting data. Lastly, you learned ways to use data collection with program participants.

In this final part of the training, you learned about different ways to analyze your data, tips for interpreting your results and how to structure your report. You also reviewed various strategies for sharing your results with your stakeholders.


This training was co-developed by Karen Bosworth (Canadian Observatory on Homelessness) and John Ecker (Canadian Observatory on Homelessness). Some of the content, including videos, were created for an earlier version of this training which was hosted online by York University. We gratefully acknowledge Michaela Hynie (York University) and Bernie Pauly (University of Victoria) for their contributions to the original project.


Ecker, J. Vasko, S. & McCrae L. Driven by Data: Strategies for Tracking & Sharing Program Outcomes. Canadian Observatory on Homelessness presentation for CAEH 2019.

MacKeith, J. (2010). A Practical Guide to Outcome Tools, 2nd Ed. Homeless Link UK. Retrieved online at:

McLaughlin, J.A. & Jordan, G.B. (2004). Using logic models. In J.S. Wholey, H.P. Hatry, & K.E. Newcomer (Eds.), Handbook of practical program evaluation (2nd Edition) (pp.7-32). San Francisco, CA: Jossey-Bass.

Morton, M. H., Blondin, M., Chrisler, A., Pufpaff, J., Kull, M. A.., Kugley, S., & Elliott, K. (2019). Measuring Up: Youth-level Outcomes and Measures for System Responses to Youth Homelessness. Chicago, IL: Chapin Hall at the University of Chicago. Retrieved online at:

Ontario Nonprofit Network (ONN) (2017). Making Evaluation Work in the Nonprofit Sector: A Call for Systemic Change. Toronto.

Ontario Agency for Health Protection and Promotion (Public Health Ontario). At a glance: The ten steps for conducting an evaluation. Toronto, ON: Queen’s Printer for Ontario; 2015

Paloma-Wellesley (2010). Working Together: The Paloma-Wellesley Guide to Participatory Program Evaluation. Toronto: Paloma Foundation and Wellesley Institute


This training was developed in collaboration with John Ecker, Director of Research and Evaluation, Canadian Observatory on Homelessness. Some of the content (including videos) was produced for an earlier version of the course which was available online through York University. We gratefully acknowledge the work of the original contributors to the course including Michaela Hynie, PhD, Bernie Pauly, PhD.