Case Management Webinar


The webinar on Case Management took place on August 1st, 2018 and was delivered as a HIFIS 4 "Ask the HIFIS team" training webinar. This webinar provided an overview and a deeper look into the Case Management module. 

The Case Management Module allows service providers to document the goals (desired outcome) established by the client and case manager. With HIFIS 4, updating a file is simple and provides you with real-time access to information to help you and your clients. It allows the service provider to keep records of the activities done with a client to reach pre-determined goals. Each goal that a caseworker and client work towards is a separate record in the Case Management module.

To access the webinar recording click here.

For more information on this feature, please contact the Client Support Centre for assistance or visit the Demonstration Website.  

Authored By
Employment and Social Development Canada
Focus area
Reaching Home
Target audience
Frontline staff
Type of Asset
Webinar recording